Van’s Car Wash & Quick Lube
On October 15, 1930, Gerritt Vanderstelt and his son Henry opened Van’s full-service gas station at 1087 W. Laketon Avenue in Muskegon. Little did they know that their franchise would eventually expand to five locations and their services would ultimately grow to include not only gas stations, but highly successful quick lube services, repair centers and car washes.
Van’s Car Wash & Quick Lube has a rich history, rooted in traditions handed down throughout many generations of Vanderstelt owners. Today, the great grandson of Gerritt, Jerry, stands as the owner and operator of the company. He continues to build on the family-friendly atmosphere as Jerry’s wife, Claudia, steps in to help out as needed.
According to Jerry Vanderstelt, having a friendly and knowledgeable staff onsite is what separates Van’s from so many other car washes. “Each customer deserves special treatment; it makes the experience more personalized to have smiling workers on hand. If there is ever a question or concern, there is always someone available to take care of the situation.” Jerry believes that what has made Van’s successful for so long is their standing commitment to customer service, “we do what we say we are going to do, and we take care of our customers.”
Van’s uses quality Quaker State Oil in their lube shops, offers a free car wash with every oil change, and sends out an email notice for the customer’s three-month oil change reminder.